Last updated: 09 October 2026
We want your Canoudsa order to arrive safely, on time and without surprise costs. Here is where we ship, how long it takes, and what to do if anything goes wrong on the way.
At a Glance
Free delivery on every order
Every order is shipped free within Canada. There is no minimum spend and no added charge at checkout: the price on the product page is the price you pay.
Where we ship
We ship to every Canadian province and territory. We do not offer international shipping at this time. Northern and remote areas, such as Yukon, the Northwest Territories and Nunavut, are covered but may take a little longer.
Processing your order
Orders are prepared within 1–2 business days (Monday to Friday, excluding Canadian statutory holidays). Orders placed after 2:00 p.m. PT are treated as received the next business day. You receive an email with a tracking link as soon as your parcel leaves us.
Delivery timeframes
| Destination | Handling | Transit | Total estimate | Cost |
| Canada | 1–2 business days | 2–5 business days | 3–7 business days | Free |
Please note: Business days are Monday to Friday, excluding Canadian statutory holidays. Times are in Pacific Time (PT). These are estimates, not guarantees, and may be longer during peak periods such as Black Friday and the holiday season.
Tracking
Your tracking link is emailed when the parcel is dispatched. If it does not update during the first 24 hours, there is no need to worry: tracking usually updates once the carrier scans the parcel.
Address errors
Please check your delivery address carefully before paying. If you notice a mistake, email contact@canoudsa.shop quickly with your order number and the correct address, and we will try to fix it before dispatch. If an order has already shipped to the address entered at checkout, redelivery or return costs may be charged to the customer.
Late deliveries
Weather, carrier disruption or holidays can sometimes cause delays. If your order has not arrived within 7 business days (a little longer for northern, remote and rural areas), email contact@canoudsa.shop with your order number and we will investigate right away.
Damaged parcels
Every order is packed carefully. If your parcel or item arrives damaged, contact us within 14 days of delivery with photos of the item and its outer packaging. As explained in our Return & Refund Policy, we will email you a free prepaid return label and arrange a replacement, exchange or full refund.
Frequently Asked Questions
Is shipping really free on all orders?
Yes. Every order ships free within Canada, with no minimum spend.
Do you ship outside Canada?
Not yet. We currently ship to Canadian addresses only.
Can I choose my delivery day?
Not at the moment, but your tracking link lets you follow your parcel and often arrange redelivery with the carrier.
What if I’m not home?
The carrier will leave the parcel in a safe place or with a neighbour, or leave a notice with redelivery instructions.
Need help with a delivery?
- Business Name
- Canoudsa
- Address
- 8399 Ontario St, Vancouver, BC V5X 3E8, Canada
- Phone
- +1 343 946 1306
- Business Hours
- Monday to Friday, 9:00 a.m. – 5:00 p.m. PT