Contact

Canoudsa is an independent Canadian outdoor power equipment store based in Vancouver, British Columbia. Whether you are still deciding or already waiting for your parcel, our team answers every message personally, usually within one business day.

At a Glance

Before your purchase

• Help choosing the right machine
• Product specifications, features and maintenance
• Stock and delivery timeframes
• Questions about payment methods

After your purchase

• Order confirmation and tracking updates
• Changing or cancelling an order
• Returns, refunds and exchanges within 14 days
• Help if an item arrives damaged, faulty or incorrect

What you can expect

• Real people: a Canada-based team that reads and answers every message
• Quick replies: within one business day, Monday to Friday
• Straight answers: clear information, no scripts and no hidden fees
• Support from start to finish: from choosing a machine to any return

Find answers fast

Many questions are already answered in our FAQ, Shipping Policy and Return & Refund Policy.

Send us a message

Use the form below for any question about an order, a product, a delivery or a return, and we will reply within one business day. You can also email us directly at contact@canoudsa.shop.

Our details